All orders will be shipped within 24-48 business hours from when payement is received. If we are waiting for stock we will notify you in advance on the estimated ship date.
Due to the high rate of internet fraud all orders are subject to a fraud verification . You may receive an email or phone call from one of our staff members to for fraud and security reasons before your order is shipped
All shipping rates are calculated based on the items in the shopping cart and shipping destination. All orders are shipped ground unless an upgraded shipping method is requested. Our free standard ground shipping takes 7-14 business days. We do offer quicker shipping methods at an additional cost.
For Canadian orders, please call to place your order. All shipments to Canada are subject to additional shipping charges.We are not responsible for any customs or brokerage fees.
SLRdirect.com does not accept any international orders at this time.
If you order is being shipped to a freight forwarder we are not responsible for any lost or damage claims once they receive the package.
All shipments to require a signature. You will be emailed tracking information once your order ships so that you can arrange to be available to sign for delivery
Once and order is picked up by the shipping carrier we cannot cancel the shipment. The shipment cannot be rerouted to another address unless confimed by our verification department. All package reroutes are subject to a $20.00 service fee.